FAQ
Products
At VeloShades our products are proven to perform in all conditions. Before we release a new pair of sunglasses we rigorously test in real world environments and adapt our designs if required. Our mission is simple, provide affordable premium sports eyewear to consumers all over the globe.
Yes all of our performance sunglasses are about 30g making them very light and comfortable.
Shipping
Yes! Free Shipping Worldwide on all orders. It's that simple we cover the shipping costs for you. Most orders will receive a tracking number when the order is shipped.
All our orders are shipped for free.
Most of our orders are shipped from our US warehouse and take 4-6 business days. If your order is sent from our international warehouse the estimated times are below.
United States: 4-6 business days or 9-16 business days (International warehouse)
UK: 9-16 business days
Europe: 9-19 business days
Australia: 12-18 business days
Canada: 12-24 business days
Rest of the World: 18-38 business days
Please note shipping times are approximate and depend on your country of residence.
Yes you can, please visit our track order page and enter your details for an update.
Returns
Yes of course you can. If you want to exchange to another product send us an email info@veloshades.cc
Sure no questions asked, just send the order back to us and we will issue you a full refund. Email us info@veloshades.cc for our return address.
If 30 days have passed since you received the item, we cannot offer you a refund.